Privacy policy

The Old Mill Collection Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.theoldmillcollection.co.uk (the “Site”).

 

Personal information we collect:

We collect Device Information using the following technologies: When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number). We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

 

How do we use your personal information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  

We use the device Information that we collect to generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

We use Klaviyo email marketing platform to send emails to subscribers of our email list. Please note you will only receive marketing communications if you have opted-in.

We use Google Analytics to help us understand how our customers use the site - you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/

You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout

 

Do not track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

 

Your rights

You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.  

 

Data Retention When you place an order through the site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

 

Safety Data Sheets & CLP Labels

Available upon request.

 

Children

We do not sell products or services to children. If you are under 18, you may use this site only with involvement of a parent or guardian.

 

Changes

We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.  

 

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@theoldmillcollection.co.uk or by mail using the details provided below:

No 9 Chestnut Road, The Old Mill Estate, Bradley Village, Wrexham, LL11 4BX.